We all know what happened – web and then mobile came, saw, and conquered and established businesses had to react and adapt.
What's far more interesting is knowing the ins and outs behind how large, well known businesses coped with this transition and John Boughton, head of mobile for TUI Group, gave us a glimpse of that in his talk at the Apps World London conference.
TUI Group is a huge tourism conglomerate that acquired Thomson in 2000 Mr Boughton's keynote speech discussed the impact of mobile, and how it can be tricky to predict what the next big thing will be (and if it will have longevity).
The talk was titled 'How not to Predict Future Trends – A Holiday Industry Perspective'.
Thomson on mobile – did they jump or were they pushed?
Mr Boughton spoke candidly about the fact the app store opened in 2007 but it was another six years until they launched the first version of the MyThomson app in 2013.
He said that it can be difficult to predict what will be a fad, and it was clear from the talk that he felt this was in hindsight a mistake and didn't make attempts to give excuses.
However, while the market forced Thomson to act, Mr Boughton said he felt they “reacted quickly enough” and they would have got there on their own steam anyway.
He had some general advice for companies: “Fast adaption of innovation is more important now than it has ever been”.
During the talk, he used the depressing example of Blockbuster.
At one point Blockbuster had stores all over the world. They were offered Netflix for £50m in 2000 and declined. By 2010 they had filed for bankruptcy and now they barely exist.
Google as a threat, not an advertising partner
Mr Boughton said Thomson has a “very close” relationship with Google and Facebook, who they advertise with.
During the Q and A, they were asked about this wonderful relationship with Google.
What happens when Google wants to sell holidays and that makes them more money than your advertising?
Mr Boughton had a pretty candid response – that people are worried about Google (though he didn't say Thomson specifically were).
He said the risk was mitigated for Thomson because they own the customer experience, including the tangible hotels and aeroplanes, and they feel they are fairly well protected from disruption.
He finished by saying “I'm not sure anyone has thought through where this ends up”, which was a somewhat ominous, if honest, end to the talk.
I attended a cyber crime conference in Cambridge last week held by Cambridgeshire Police. The event outlined what the police are doing to tackle cyber crime and what we can do to avoid it in the first place. They said 80% of cyber crime is preventable. It was stressed at the conference that not only can you be hit with financial losses, but cyber crime can have significant impact on well being.
Some stats for Cambridgeshire to get us started: There were 142 cyber-dependent crimes in a 150-day periodOne company recorded eight DoS* attacks in a dayLosses of £752,000 during this time*Denial of service attack, basically unable to use your network Here is a quick bullet point take-away from the conference before we delve a bit deeper: Cyber crime is a priority for cambs police and is as high a priority for the country as anti-terrorismAlways report attacks to Action Fraud even if nothing is damaged/takenA lot of damage is preventableReporting cyber crime to police: We heard that without reporting of hacks and attacks, funds will not be given to fighting cyber crime as the extent of the issue would not be known.
What to do if you suspect you are a victim of cyber crime in Cambridgeshire? As soon as you are aware... Phone your bankReport to the local policeKeep evidence (emails, letters, phone call recordings)Report to Action Fraud, even if it is an attempted crimeMandate fraud:
Mandate fraud is the most prolific crime seen by cambs police. Mandate fraud is when someone is convinced to update a suppliers banking details, therefore sending funds to the wrong bank account.
How is mandate fraud carried out and what should I be aware of?
Mandate fraud will be carried out by phone, email, letters, etc. Essentially the scammers are looking to make staff believe them. This may be with an official looking letter, or by frequently calling them, building up a rapport, and then asking them to please update to our new details.
Double check account number changes, do not automatically use a contact number given on a letter and seek further authentication before responding to an email exchange (see more on two step authentication in this blog post).
We were told about two simple ways for someone to gain access to a bank.They may pretend to be a BT engineer, or someone enquiring about a mortgage or new bank account.
So the scammer can say they are from BT, and then have access to the servers while they “do their repairs”. Alternatively, they can pretend to be applying for a mortgage and then use distraction tactics to gain access to hardware.
This is in relation to the bank itself, but can be applied to an office. If you have information stored on computers or servers, someone could still seek to gain physical access to that by pretending to be a customer or service personnel.
Impersonating a CEO:
How this works is that a scammer will send an email pretending to be the CEO. It may appear to be from the CEO's address (or one so close they hope you won't notice).
Even if you have payment processes in place, a request from the boss will often take precedence. If a boss asks you to expedite a payment, staff will want to help out and maybe even not want to bother their boss. CEO spoofing relies on helpful staff not double checking, or not wanting to disturb their CEO.
Small amounts from many bank accounts
Often scammers will take a small amount from many accounts, hoping people won't report it. Keep an eye on all transactions.
“A mobile phone without a pin is the most valuable thing you can find” Put a pin on your mobile.
Apparently thing is a thing. It is when memory sticks are deliberately left outside a business, so helpful/curious people will collect them up and plug into their computer to check the content/find an owner.
Our clients, and prospective clients, often ask about the benefits of developing an app in Android or iOS (iOS is also known as Apple or iPhone). Other options include Windows apps and Blackberry apps (although I would say less people enquire about those).
So those are some of the devices you can build apps for, and deciding which device type to target depends on your audience and your requirements.
If you're finding it difficult to narrow it down, to start off with, think of it like this:
Do I want a native app or a hybrid app?
This means – do I want to build an app for a specific device (say, Android phones) or do I want to create an app that will run on several devices?
Native= built for one type of device
Hybrid = intermediary technologies used to create a single version across different types of devices
The basic pros and cons of each are as follows: Native apps proNative apps are built specifically for one particular device, so all functions are designed to run , to a high standard. Native apps conPotentially you are missing out on other phone markets because those with an Android mobile cannot use your app. If you have the budget, this isn't much of a con, since you would simply invest the money in a sister app that is designed to run on a different device. But if your funds are limited, investing it all in one app could limit opportunities. Hybrid apps proMost likely money saved on rolling your app out across several devices, while still maintaining a very good, but maybe not optimum, standard. Hybrid apps conThe app will potentially not work as well as if it had been made exclusively for that device, since it has been adapted to run across more than one device.
So that's something to think about – native or hybrid. Next, you need to think about what device or devices it will run on.
In the UK, most people are using either an Android or an Apple phone, and most mobile apps would be made for either or both of these, if the objective was to make it available to as many people are possible.
After those two, Windows is probably the third most enquired about from our perspective. If building a Windows app, it will usually be for a specific reason that you are targeting Windows and not Android or iOS.
Some final thoughts: What's the difference between an app for a phone and an app for a tablet? See my upcoming article!
We work with big and small companies and also have experience as an outsourcing partner, if your company does not have the skills needed in-house. You can email us any app development enquiries at firstname.lastname@example.org.
Mobile apps have contributed to the profit and revenue for various industries in the past decade and this is why more and more businesses are going online via these. With brands, both big and small showing keen interesting in app development, the choices have increased and this is what the buyers need to watch for as the choice is to be for someone capable and competent. The amount of money that goes into mobile app development would vary to an extent as there are many that would make sacrifices with functionality and security.
Mobile App Development – The Process Described In Brief
Mobile application development is a process familiar to software development as it too revolves around writing code; the only difference is that this time the display mode is on Smartphones. The code written is as per the processor of the device and this is why you would find app development divided into categories such as:
With companies making apps for back end management, sales, customer interaction and much more, the service provider is to be chosen carefully.
Things To Consider When Choosing A Mobile App Development Company
With mobile apps outpacing computer based websites, the need is for a service provider that would bring your ideas into life, setting path for goals to be met in the near future. Not every app out there is a successful one and this is the thing that you need to keep in min while making out the pick. Always go with the agency that has developed chart topping apps lately as this would guarantee you that results would arrive.
Before you move ahead comprehend your goals, if you just want to create a buzz about your brand or give it a launch pad on these devices, you can settle in for an agency that has a super creative team in place. Decide on the amount of money that you wish to spend and then start exploring out the options coming your way, remember, comparison is the key here. With enough mobile app developers in the market, go with the one that promises you something special but not at the cost of brand's repute and budget.
The agency that you choose needs to have a creative and smart team that masters the art of creating and engineering versatile and practical mobile apps.The need is for quality design and development and this is the fact that needs to rule your search.
Swift is a language used by developers to build iOS applications for iPhones and iPads and other Apple devices. Swift was used specifically for iOS mobile app development, and different techniques were used for android devices.But it will soon become available for android app development, and workarounds already exist to allow developers to use Swift for android.
How does this benefit developers?
Currently, other than a workaround, you cannot develop one mobile application in Swift that will be suitable for both iOS and android mobile app development.
So if you need an app that works for people on both types of devices, it means either developing two separate mobile apps or foregoing a bespoke app for each in favour of a slightly more generic mobile app that will function on both.
One means more money (two separate apps) and the other often means some loss of function (if you're creating a 'fits all' app, you cannot build specifically to a device). Even the second option still involves additional development and testing to ensure the app works well across each device.
How do the changes to Swift benefit clients?
If developers can spend less time doing something that works on more devices, these app development time savings can be passed on as cost savings to the client. Developers can only offer what is available, and as programming languages progress, we are able to do more within the budget.
When will Swift be available for android?
Apple announced plans to open source Swift in the summer. This means they will allow developers access to the core language, allowing them to make changes to suit their needs, and it is this that will facilitate android app development with swift.
The idea behind it is that it makes the language more useful, and therefore more people will learn how to use it, and if more people are developing for iOS, more apps are on iOS, and more people will want to buy those phones and tablets.
Currently, Swift is not yet open source, but should be by the end of the year.